OndriPrivacy Policy
Last updated October 17, 2026This policy explains what Ondri (“Ondri”, “we”), operated by Antonio Kodheli, an individual developer, collects when you use the Ondri app and website, why, who it's shared with, and the choices you have. The short version: we use what you add only to make your videos and photos, we share it with our AI provider for that purpose, and we don't sell it or use it for advertising.
What we collect
| Data | Why |
|---|---|
| Your Sign in with Apple identifier (and email if you share it) | To create your account and keep your credits and purchases with it. |
| Photos, video clips and text descriptions you add | To make the videos and photos you ask for. |
| Results (videos and photos) and their status | To deliver them to your device and refund credits when something fails. |
| Character face models (if you lock a character's face) | So new photos of that character keep the same face. |
| Purchase records from Apple and your credit balance | To give you the credits you paid for and handle refunds. |
| Reports you send and when you agreed to our AI terms | To review content and show we asked for your permission. |
| Basic technical logs (errors, request times) | To keep the service running and secure. |
We don't collect your contacts, precise location or advertising identifiers, and we don't track you across other apps or websites. Your finished videos and photos are stored on your iPhone; we don't keep a gallery of them on our servers.
Who we share it with
- Higgsfield, our third-party AI provider, receives the photos, clips and descriptions you add, and returns the results. The app asks your permission before anything is sent. Higgsfield keeps uploads and results for at least 7 days so they can be delivered, and keeps a character's face model until you delete that character or your account. Their handling is covered by their own terms and privacy policy.
- Apple processes payments and Sign in with Apple. We never see your card details.
- Our hosting and database providers store account data on our behalf.
- Authorities, if the law requires it, or to protect people from harm.
We don't sell personal data and don't share it for advertising.
How long we keep it
- Account, credit and purchase records: while your account exists, and afterwards only as long as accounting and tax law require (with your account details removed).
- Uploads and results at our AI provider: at least 7 days, then deleted under their retention schedule.
- Character face models: until you delete the character or your account.
- Videos and photos in the app: on your iPhone until you delete them or the app.
Your choices and rights
- Delete your account in the app (You → Delete Account). This removes your account data and deletes your characters' face models.
- Delete a character from its page to remove its face model.
- Depending on where you live (for example under the GDPR or CCPA), you can ask to access, correct, export or delete your data, or object to processing. Email privacy@ondri.app. We'll answer within 30 days.
Photos of other people
Only add photos of yourself, or of people who agreed. If you believe your face was used in Ondri without permission, email privacy@ondri.app and we'll investigate and remove what we can.
Children
Ondri isn't for children under 13. We don't knowingly collect data from them, and we delete it if we learn we have.
Security
Data is encrypted in transit, access is limited to people who need it, and payment details never reach us.
Changes
We'll update this page when our practices change and show the new date at the top. Big changes will also be shown in the app.
Contact
Antonio Kodheli (the developer of Ondri). Email privacy@ondri.app.